Contact
We are here for you.
Questions about an audition, a private fitting, or press requests — write to us. We answer every message within two business days.
Questions
Common questions before you write
How long does a Challenge audition take to ship?
Five business days to most US addresses. Worldwide tracked shipping is available; we will quote it before checkout.
Can I audition more than one model?
Yes — for the Headphones tier, write to us and we will arrange a paired audition.
What does a Phoenix or Scala session look like?
A short qualifying call, a room conversation, and an in-person or remote fitting. The audition is the system in your room, with your music.